Title, CONVERSACIONES DIFICILES. Author, Douglas Stone. Publisher, Grupo Editorial Norma, ISBN, , Length, pages. Negociación: [una orientación para enfrentar las conversaciones difíciles]. Front Cover. Douglas Stone. Norma, – pages. Conversaciones difíciles: cómo hablar de los asuntos importantes. by Douglas Stone; Bruce Patton; Sheila Heen; Alicia Sánchez. Print book. Spanish.

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